Our company is an authorized reseller
for
Microsoft,
Symantec,
Hewlett Packard,
Compaq,
Toshiba,
Samsung
& Corel
products. So we get free reseller support from them during their standard
support hours. We also get free 24/7 Microsoft Professional Support on most
of their business & network products. Microsoft normally charge $245
to $490 per problem for
it. But you just pay our lower hourly service rate, which is as little as
1/6 of what they charge to diagnose each problem. And a Novell Certified NetWare Engineer (CNE) is available for Novell
NetWare service. Most other brands of computer hardware and software
are also available with our service.
Remote diagnostics &
troubleshooting are now available for Windows 2000, XP & Vista computers
anywhere in the United States. You just need a working high-speed Internet
connection. We can even update & repair some problems remotely. And
it costs 20% less than our similar onsite service. Most of our Standard &
Managed Services below & all of our Internet Services are also available
anywhere in the United States. Please call us for more information.
We
offer many different types of Standard & Managed Services & Service Contracts.
Some of our services are listed below. But we can customize our services
to best meet your needs. So please ask us for a custom quote. Even
if you don't see what you need below.
| |
Our
Standard Services
 |
24-Hour Onsite
Service |
|
Parts
available with service |
|
One-Hour
minimum service |
|
Time starts at
your door |
|
No travel time
for local service |
|
Shared
Internet service |
|
Network
hardware service |
|
Network
software service |
|
Installation |
|
Configuration |
|
Setup & Testing |
|
Troubleshooting |
|
Service & Support |
|
Computer Consulting |
|
System Life Cycle |
|
Systems Analysis |
|
Needs Analysis |
|
Requirements Definition |
|
System Specifications |
|
Hardware & Software
Recommendations |
|
Individual & Group Training |
|
Installation
& Customization |
|
Define Operations Tasks &
Policies |
|
(Preventive) Maintenance |
|
Upgrade |
|
Repair |
|
Replace |
|
Internet
Setup |
|
Internet
Training |
|
Internet
Troubleshooting |
|
Internet
Domain Name Registration |
|
Internet
web
site design |
|
Internet
web
site hosting |
|
Internet
Search Engine Submission |
|
Guaranteed Internet web site ads |
|
Basic computer
system training |
|
New computer
system design |
|
Network cable
installation & service |
|
Fiber-Optic
cable installation & service |
|
Phone line
installation & service |
|
Managed
services |
|
Service
plans |
|
Many other
computer services |
Managed Services
Remote Monitoring,
Maintenance & Reporting
|
Remote
Managed Services Discount |
|
Anti-Virus
& Internet Monitoring |
|
Adware &
Spyware Monitoring |
|
Firewall &
Router Optimization |
|
Anti-Spam
Monitoring |
|
Internet
Performance |
|
Internet
Optimization |
|
E-Mail
Monitoring |
|
Web Site
Performance |
|
Web Site
Statistics |
|
Hard Drive
Backup Status |
|
Hard Drive
Performance |
|
Hard Drive
Usage |
|
Hard Drive
Optimization |
|
Processor
Performance |
|
Processor
Usage |
|
Computer &
Server Performance |
|
Computer &
Server Usage |
|
Computer &
Server Optimization |
|
Network
Bandwidth Usage |
|
Network
Bandwidth Optimization |
|
Battery
Backup Statistics |
|
Ask us
about other Managed Services |
Service
Plans
Discounted
On-site Hardware, Software & Service Repairs
|
Our service
plan rates start at a 10% discount, for 10 hours
service per month. |
|
Additional service
plan hours are discounted if they are prepaid in
advance. |
|
Onsite,
Remote, Phone, Fax, Internet & E-Mail support is available. |
|
Our
different rate services are available for one discounted service
plan rate. |
|
At least 10 hours per month
of service is required per service plan. |
|
A six month minimum is
required per service plan. |
|
You must prepay
in full to receive our service plan discount. |
|
Unused
monthly service plan
hours expire at the end of each plans month. |
|
Call us for a custom quote, even if you don’t meet our standard
requirements. |
|
|
