Our Services

 

Windows, Network, Internet, Web Site & 24-hour onsite service, since 1984

 

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Our company is an authorized reseller for Microsoft, Symantec, Hewlett Packard, Compaq, Toshiba, Samsung & Corel products.  So we get free reseller support from them during their standard support hours.  We also get free 24/7 Microsoft Professional Support on most of their business & network products.  Microsoft normally charge $245 to $490 per problem for it.  But you just pay our lower hourly service rate, which is as little as 1/6 of what they charge to diagnose each problem.  And a Novell Certified NetWare Engineer (CNE) is available for Novell NetWare service.  Most other brands of computer hardware and software are also available with our service.

 

Remote diagnostics & troubleshooting are now available for Windows 2000, XP & Vista computers anywhere in the United States. You just need a working high-speed Internet connection.  We can even update & repair some problems remotely.  And it costs 20% less than our similar onsite service.  Most of our Standard & Managed Services below & all of our Internet Services are also available anywhere in the United States.  Please call us for more information.

 

We offer many different types of Standard & Managed Services & Service Contracts.  Some of our services are listed below.  But we can customize our services to best meet your needs.  So please ask us for a custom quote.  Even if you don't see what you need below.

 

 

Our Standard Services

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24-Hour Onsite Service

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Parts available with service

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One-Hour minimum service

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Time starts at your door

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No travel time for local service

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Shared Internet service

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Network hardware service

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Network software service

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Installation

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Configuration

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Setup & Testing

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Troubleshooting

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Service & Support

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Computer Consulting

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System Life Cycle

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Systems Analysis

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Needs Analysis

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Requirements Definition

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System Specifications

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Hardware & Software Recommendations

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Individual & Group Training

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Installation & Customization

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Define Operations Tasks & Policies

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(Preventive) Maintenance

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Upgrade

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Repair

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Replace

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Internet Setup

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Internet Training

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Internet Troubleshooting

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Internet Domain Name Registration

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Internet web site design

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Internet web site hosting

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Internet Search Engine Submission

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Guaranteed Internet web site ads

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Basic computer system training

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New computer system design

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Network cable installation & service

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Fiber-Optic cable installation & service

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Phone line installation & service

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Managed services

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Service plans

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Many other computer services

 

 

Managed Services

 

Remote Monitoring, Maintenance & Reporting

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Remote Managed Services Discount

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Anti-Virus & Internet Monitoring

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Adware & Spyware Monitoring

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Firewall & Router Optimization

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Anti-Spam Monitoring

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Internet Performance

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Internet Optimization

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E-Mail Monitoring

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Web Site Performance

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Web Site Statistics

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Hard Drive Backup Status

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Hard Drive Performance

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Hard Drive Usage

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Hard Drive Optimization

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Processor Performance

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Processor Usage

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Computer & Server Performance

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Computer & Server Usage

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Computer & Server Optimization

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Network Bandwidth Usage

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Network Bandwidth Optimization

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Battery Backup Statistics

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Ask us about other Managed Services

 

 

Service Plans

 

Discounted On-site Hardware, Software & Service Repairs

 

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Our service plan rates start at a 10% discount, for 10 hours service per month.

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Additional service plan hours are discounted if they are prepaid in advance.

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Onsite, Remote, Phone, Fax, Internet & E-Mail support is available.

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Our different rate services are available for one discounted service plan rate.

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At least 10 hours per month of service is required per service plan.

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A six month minimum is required per service plan.

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You must prepay in full to receive our service plan discount.

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Unused monthly service plan hours expire at the end of each plans month.

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Call us for a custom quote, even if you don’t meet our standard requirements.

 

 

 

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Call us free by clicking on our phone number, or dial (951) 684-8724Contact us with any questions.

 

Designed & Hosted by A1 Computer ConsultingUpdated:  August 27, 2008.

 

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