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Our Standard Computer Service Terms
A. Onsite Computer System
Service
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We come to you, so you
don’t have to pack-up your system and bring it us.
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You can see that everything
we serviced is working correctly before we leave.
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There is no travel time
charge, if you are less than 20 miles round-trip from us.
B. 24-hour, 7-Days a Week,
Onsite Computer Service
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Business hours are from
9:00 a.m. to 6:00 p.m. every day.
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Evening, night, weekend and
holiday rates are available starting at 25% more.
C. Payment and Billing Terms
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Parts over $100 normally require a 80% down
payment.
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Most web site services require a 50% down
payment of the estimated total.
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Some web site services require full payment in
advance.
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C.O.D. upon completion of
each days work
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Your company or personal
check
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Cash, Cashier’s Check or
money order
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PayPal with a 3% surcharge
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Complete system parts and/or service leasing is
available
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Net terms may be available,
if approved in writing in advance.
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$25 returned check charge
is added for all returned checks.
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$25 late payment charge for
not paying in full C.O.D. or for a returned check
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1.5% interest per month is
added until we are paid in full.
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All of our legal and
collection costs will be added until we are paid in full.
D. Standard Service Contract
Requirements
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At least
10 hours per month
of service is required per service contract.
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Contract rates are
discounted, starting at 10%, for 10 hours or more service per month.
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Additional service contract hours are discounted at the current contract
rate price.
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A six month minimum is
required per service contract.
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You must prepay in advance
to receive our service contract discount.
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Unused service contract
hours expire at the end of each contract month.
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Call us for a custom quote, even if you don’t meet our standard
contract requirements.
Please call us, if you
want us to fax or e-mail you a copy of Our Standard Rates & Terms.
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