Our Standard Computer Service Terms

A. Onsite Computer System Service

1. We come to you, so you don’t have to pack-up your system and bring it us.

2. You can see that everything we serviced is working correctly before we leave.

3. There is no travel time charge, if you are less than 20 miles round-trip from us.

B. 24-hour, 7-Days a Week, Onsite Computer Service

1. Business hours are from 9:00 a.m. to 6:00 p.m. every day.

2. Evening, night, weekend and holiday rates are available starting at 25% more.

C. Payment and Billing Terms

1. Parts over $100 normally require a 80% down payment.

2. Most web site services require a 50% down payment of the estimated total.

3. Some web site services require full payment in advance.

4. C.O.D. upon completion of each days work

5. Your company or personal check

6. Cash, Cashier’s Check or money order

7. PayPal with a 3% surcharge

8. Complete system parts and/or service leasing is available

9. Net terms may be available, if approved in writing in advance.

10. $25 returned check charge is added for all returned checks.

11. $25 late payment charge for not paying in full C.O.D. or for a returned check

12. 1.5% interest per month is added until we are paid in full.

13. All of our legal and collection costs will be added until we are paid in full.

D. Standard Service Contract Requirements

1. At least 10 hours per month of service is required per service contract.

2. Contract rates are discounted, starting at 10%, for 10 hours or more service per month.

3. Additional service contract hours are discounted at the current contract rate price.

4. A six month minimum is required per service contract.

5. You must prepay in advance to receive our service contract discount.

6. Unused service contract hours expire at the end of each contract month.

7. Call us for a custom quote, even if you don’t meet our standard contract requirements.

 

Please call us, if you want us to fax or e-mail you a copy of Our Standard Rates & Terms.